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Development of Service Design and the Effective Utilization of Industry by Public Sectors

Author Sung, Yeolyong Date 2015.01.02 Page
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○ This study seeks to wrap up and suggest the concept of service design, and examine the current status of private and public sectors’ utilization of service design.
○ This study seeks to analyze the effect of public sector’s utilization of service design, and suggest measures for its effective utilization to improve the innovation of public service through the expanding  awareness of service design to government and private sector based on the case analysis, and perceiving the importance of public service innovation.